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Quality policy

In keeping with its mission, Obrtničko učilište has defined its role in vocational and adult education by drawing on national and international adult education standards and international experience.

The college aims to become recognised for teaching and professional achievements based on current professional knowledge, available resources and adopted programmes, and for its contributions to crafts, entrepreneurship and sustainable development. The college seeks to achieve its goals deliberately and measurably by developing quality assurance across all its activities. Through its mission, vision, strategy and objectives, it aims to strengthen and expand a reputation in vocational and adult education with which prospective and former learners can identify and which employers and the wider community value.

SGS System Certification, ISO 9001Given the wide range of our activities, our general operations and professional activities have held ISO 9001:2015 certification since 28 November 2016. We are proud of this certification, which recognises the quality of our education services and is an important standard for quality management.

For the educational process as a whole, the college participated in the project Development of the Quality Assurance System in Adult Education in the Republic of Croatia. Following self-assessment and the official external evaluation procedure for adult education institutions conducted by the Agency for Vocational Education and Training and Adult Education under the Adult Education Act and the Regulation on external evaluation of adult education institutions and sets of learning outcomes, on 21 July 2023 the college was awarded a VERY HIGH LEVEL OF QUALITY.

Obrtničko učilište continuously strengthens its team by engaging qualified and competent teachers on principles of excellence. It encourages employees and associates to develop their teaching and professional expertise, advance their careers and build links with craft businesses and educational institutions in Croatia and abroad. Continuous improvement of teaching processes focuses on training, professional development, learner achievement and learning outcomes across all programmes. Processes affecting quality are continuously monitored and improved through information exchange, evaluation and self-assessment. Sustained quality improvement and oversight, together with competitive professional work, are enduring priorities in the college's development.

Our learners' satisfaction motivates us every day to develop further, achieve better results and work towards a place among Europe's leading education providers.

Reports